StepStone Family & Youth Services

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

To preserve family units by providing support and a wide variety of services through assessment and strength building. Preservation services are conducted in the home which promote child safety, reinforce family structure, and development
• In the performance of all tasks and duties it is expected to conform to the following:
• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, clients and community partners
• Work effectively as a team contributor on all interactions and assignments
• Work independently while understanding the importance of constant communication and coordinating work efforts with management and staff
• Follow all time lines given by A Place to Call Home and the Department
• Maintain strict confidentiality regarding individuals and families with whom you work
• Maintain absolute confidentiality of agency staff meetings, administrative communications, agency strategies and agency service trade secrets
• Abide by A Place to Call Home policies regarding abuse/neglect
• Adapt to every changing and last-minute changes in schedules, job requirements and assignments
• Seek or request information about job responsibilities or additional training as needed from the Program Supervisor/ Director and/or administration
• Continuously evaluate the satisfaction and service delivery, of the individual's receiving services and strive to maintain or improve current services
• Contact the administration immediately with any concerns or problems
• Follow personnel practices which include but are not limited to:
  • Reporting to work on time as scheduled
  • Abide by the company's policies and procedures
  • Refraining from excessive absenteeism
  • Obtaining prior approval by following protocol when over-time or time-off is desired
• Maintain a professional relationship with client families and keep a positive customer service attitude while resourcing and providing services
• Represent the agency and the agency's best interest in all interactions and communications with families, state employees, and contract entities; in a manner consistent with the agency's philosophy, directives and established practices
• Perform any additional job duties as requested by administration

• High school diploma required, Bachelor's degree in social work or related field preferred
• Training and experience in interpersonal communication preferred
• Experience with filing paperwork for government support aid a plus